You should be able to find the answer to many of your queries via this website where we have a range of tools to help you.
Got a query?, type your question into the box below and press ask
Want to find our about an aspect of policy?, use our searchable online lending policy tool
You can register to do business with us or update your details using our online forms
We now accept scanned copies of all supporting documentation to help speed up the mortgage application process for you and your clients.
Digital copies of all supporting documentation such as income verification, ID and proof of residence can all be e-mailed straight to docs@northernrock.co.uk.
Help us to help you by ensuring that documents are complete, certified and signed as a true copy and include the applicant(s) name and application number
You can also view our helpful hints for submitting documents.
If you're having problems using our online systems, please visit the technical help page.